At Techniworks Action Learning Pty Ltd, we recognise the importance of privacy protection. Our policy for dealing with any personal information that you might disclose to us while visiting our site is explained below.

The types of personal information that we collect from you will depend on how you use our website. Any information we receive about you will be treated as strictly confidential.

The information we collect and what we do with it

If you visit our site to read or download information, our web server will record your server address, domain name, the pages viewed and the information downloaded. This information is only used to maintain the connection, and is not used after you disconnect. The date and time of your visit are recorded for recordkeeping purposes only.


A participant can only access courses after certain registration details are collected. In general, these details are supplied by the licensed organisation. In some cases, employees need to enter their own details as part of a self-registration process.

Data are captured as part of the registration process to enable the administrator and the course mentor to interact with the course participant and generate statistics and reports to help the licenced organisation in the day-to-day management of its learning initiatives.

Information needs to be entered if an organisational representative wants access to a demo course. The information collected is used to follow up the expression of interest.

Log files

We use course access history and answers to questions, tests and assessments to administer our courses, track course participants' progress and gather statistical information.

Surveys and contest

From time to time, our site requests information from users in the form of surveys. Participation in these surveys is voluntary, and the user therefore has a choice whether to disclose information. Information requested may include contact and demographic information. We will use this for the purpose of improving the courses and course offerings.

The circumstances under which we will disclose information about you

It is our policy NOT to sell or pass on any personal information that you may have provided to us unless we have your written consent. The only exception is if we are required by law to do so.

Links to other websites

This website contains links to other sites, especially as part of customised course content, in which we link to organisation specific policies and procedures. We are not responsible for the privacy practices of linked sites. We encourage you to read the privacy statements of each linked website.

Safety of information

We take every precaution to protect the information of course participants and visitors. Access to this information is restricted. Only employees who need the information to perform a specific job (e.g. support staff) are granted access to information that can personally identify course participants and visitors.

Our servers on which personal information is stored are located in a secure environment.

How to handle emails

We will preserve emails that you send us if there is a need to do so. Emails sent to or from Techniworks Action Learning are routinely monitored for quality control and systems administration purposes.

Notification of changes

Changes to our privacy policy will be posted on our website. Before information will be used that personally identifies you in a manner different from that stated at the time it was collected, prior permission will be sought. We will only use information in accordance with the privacy policy under which the information was collected.

How to contact us if you wish to discuss this policy

If you wish to discuss any aspect of this policy, or if you consider that we are not abiding by our privacy policy, you should first contact our privacy officer by email at

If you have any further questions, please email